Contact
Broken listings, wrong version numbers, installs that stop halfway, or anything else about the library.
Before you write
Most messages that arrive are already answered somewhere on the site. The questions section at the bottom of every listing covers the problems specific to that release, the installation guide covers what goes wrong during setup, and the general FAQ covers everything else. Checking those first gets you an answer immediately instead of in a day.
What to include
- The listing name, exactly as it appears on the page.
- What you did, in the order you did it.
- Where it stopped, and what it said when it stopped.
- What the machine is: the system version and roughly what hardware.
A message saying a download does not work cannot be answered. A message saying setup stopped at the component registration step with a specific error can be.
What goes elsewhere
Requests for software that is not listed go on the requests page, where they enter the queue directly. Copyright notices go through the DMCA page, which is a separate and faster process. Sending either of those here only slows them down.